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Compliance Monitoring

Having offered a compliance monitoring service since our launch in 2004, we have established a successful track record over the years for improving the compliance status of our clients.

Registered with the Financial Sector Conduct Authority (FSCA) as a compliance provider, we can be appointed as an external compliance officer. All our compliance officers are well trained and regularly write rigorous internal tests so our clients can be sure they are always in good hands.

Our compliance monitoring service for independent financial advisors includes a dedicated compliance officer who:

  • conducts regular onsite assessments and file sampling
  • produces reports and recommends remedial actions where necessary
  • regularly reviews the customised risk management plan
  • completes the FSCA compliance reports and submits them to the FSCA
  • attends and assists during an FSCA onsite visit
  • guides and supports with FAIS related customer complaints
  • ensures the business is kept up-to-date through regular compliance updates and newsletters
  • hosts compliance webinars and seminars which provide access to hands-on compliance assistance

Further consultation and support which is available on request include:

  • implementation and compliance of risk management processes (including FICA and POPI)
  • assistance with preparation before an FSCA onsite visit
  • customisation of templates for the business
  • assistance with profile changes which include FSP name changes and adding or removing of Key individual or Representatives

FSPs with an internal compliance function can tap into our expertise and get an independent assessment of how effectively their internal compliance processes have addressed the compliance risks in their FSP. This service provides additional peace of mind.

Contact us to find out how we can assist with compliance monitoring for your FSP.

What a client had to say about our compliance service

“I would like to thank Masthead for the Compliance services they offer us. Masthead monitors the effect of the FAIS Act and the FIC Act on our business and assists us in complying with the necessary regulatory requirements, manages our compliance risks and strives to help us foster good relationships with our clients and with the regulators, so we can achieve our business goals. Masthead equips us with the skills to give our customers sound advice which reflects positively on our company. We are grateful to Masthead for walking the path, step by step, with us.”

Magriet Du Toit | Riebeeckstad Makelaars


A national supplier of risk management services to independent financial advisors and other licensed financial service providers (FSPs). Established in 2004, we help our clients overcome their risk management challenges so they can grow and thrive in an increasingly regulated industry. Providing professional guidance and practical support, our team of specialists is passionately committed to delivering tangible solutions.

Why Masthead?



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Masthead is a level 1 B-BBEE contributor.

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