Our offices will be closed from 24 December 2025 and will re-open on 5 January 2026.

Careers

Junior IT Helpdesk Support

Region  Cape Town   Closing date for applications  15 February 2025

At Masthead (Pty) Ltd, our passion is keeping businesses in business. As a national supplier of compliance and practice management services to independent financial advisors and other licensed financial service providers (FSPs), we know this can only be achieved through the calibre of people we employ – people who are client focused, set themselves high standards of delivery and have a willingness to go the extra mile.

For this role, we require someone who is great at organising, providing assistance, communicating, following up and resolving tickets. The successful candidate will assist with logging, updating and resolving tickets through the helpdesk portal and provide first level support to end-users through MS Teams, other remote tools, telephone, email or in-person.

Please note that this position is office-based at our Head Office in Mowbray, Cape Town.

If you believe you fit this description, submit your CV here.

  • Accepted file types: pdf, doc, docx, Max. file size: 64 MB.

WHO ARE WE

Established in 2004, Masthead (Pty) Ltd offers nationwide compliance and business support to independent financial advisors, corporate FSPs, credit providers, legal and property practitioners, and others. We help our clients navigate key regulations like FAIS, FICA, POPIA, and the National Credit Act. With a team of experts, we provide practical solutions across compliance, practice management, and business development to help businesses stay compliant and thrive. Masthead (Pty) Ltd is part of the Masthead Group, alongside Masthead Financial Planning (Pty) Ltd – a licensed FSP dedicated to supporting financial advisors with streamlined operational and regulatory solutions.

Why Masthead?

CONTACT US

Phone:

021 686 3588

E-mail:

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B-BBEE CERTIFICATE

Masthead is a level 1 B-BBEE contributor.

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