Competence Register


About the Competence Register

We have developed a register that will log and track all your training activities and qualifications.

If convenience is what you want then this Competence Register is for you – All seminars, online courses and Class of Business Training that you complete via the Masthead Learning Centre will automatically be logged and you can add any of your other training records with the click of a button.

What about completeness and storage? – The FSCA wants FSPs to keep record of qualifications, Regulatory Exams, Class of Business Training, Product Specific training and Continuous Professional Development (CPD) activities, and that’s exactly what we’ve built. Training records across all these areas can be recorded in our register. You’ll also be able to upload supporting documents, such as certificates and degrees, within seconds. All records will be retained for a minimum of 5 years.

Easy access – Anyone using the Masthead Learning Centre has immediate access to this register.

Are you after less admin and more time – We have made reporting to your FSP, the FSCA or other industry bodies a breeze. Click on the EXPORT button and you will have all your records to sort and filter by date.  You will also be able to type in additional information and email if required – it doesn’t get easier than this.

Who needs a Competence Register

FSPs are required to keep training records. The Fit and Proper requirement to implement a Competence Register came into effect on 1 May 2018. This means that FSPs must keep a record of all qualifications, Regulatory Exams, Class of Business Training, Product Specific Training and Continuous Professional Development (CPD) activities of its Key Individuals and Representatives. In addition, FSPs must be able to report on this to the FSCA, if asked to do so.

Use Masthead’s Competence Register and know that your competence register is taken care of.

How to get started

If you already have an account, log in to the Masthead Learning Centre and go to the top right corner.

  1. Click the dropdown arrow and little box will pop up.
  2. Click on My Competence Register. You will see records of all seminars, online courses and Class of Business Training that you have completed from 1 June 2018 and the CPD hours you have earned.

If you don’t have an account, click here to create an account on the Masthead Learning Centre.  After creating your account, all learning activities that you do through the Masthead Learning Centre will automatically pull through to your register.  You will also be able to update your register with any other training records.

If you would like more information or require assistance, please contact your closest Masthead office.


A national supplier of risk management services to independent financial advisors and other licensed financial service providers (FSPs). Established in 2004, we help our clients overcome their risk management challenges so they can grow and thrive in an increasingly regulated industry. Providing professional guidance and practical support, our team of specialists is passionately committed to delivering tangible solutions.

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Masthead is a level 1 B-BBEE contributor.

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