Case Studies from the Ombudsman for Short-Term Insurance
Posted on 1 Oct 2015
Case Study One: Insufficient Evidence Cannot Justify the Rejection of a Claim by an Insurer The matter dealt with an Insured, Mr R, whose insured car was stolen from the police parking lot while he was in police custody. The Insurer, Budget Insurance, rejected his claim based on the policy exclusion that they do not … Continued