Posted on 8 Aug 2017
In their second Newsletter of 2017, the Ombudsman for Short-Term Insurance (Ombud) highlights the incidence of claims where the insured provided false, misleading or inaccurate information to the insurer, either intentionally or because of failing human recollection. The Ombud acknowledged that, “Technological advancements and the ever-increasing impact of social media and the big brother syndrome … Continued
Posted on 8 Aug 2017
During May 2017, the FAIS Ombud granted an order in favour of the complainant in a matter[1] which highlights the duties of FSPs regarding disclosures, suitability of advice and Treating Customers Fairly (TCF) principles. In brief, the complainant concluded a life cover contract for both her husband and herself but was advised by one of … Continued
Posted on 8 Aug 2017
The recent destructive fires in Knysna and the surrounding areas highlight the need for a Disaster Recovery Plan. It is also important to consider how quickly you could recover and resume business operations if a significant disruption occurred to your business. The law requires financial service providers (FSPs) to put procedures and controls in place … Continued
A national supplier of risk management services to independent financial advisors and other licensed financial service providers (FSPs). Established in 2004, we help our clients overcome their risk management challenges so they can grow and thrive in an increasingly regulated industry. Providing professional guidance and practical support, our team of specialists is passionately committed to delivering tangible solutions.
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This document illustrates the Privacy Policy for this Website, www.masthead.co.za
Personal Information
The privacy policy illustrates how Masthead (Pty) Ltd protects the information that is provided to it by its users.
Masthead (Pty) Ltd will not sell or rent its user’s personal identifiable information to third parties.
Sharing of Information
Masthead (Pty) Ltd may send personal identifiable information about its users to other companies or third parties should there be a need to share the user’s information in order to provide the product or service the user has requested.
Furthermore, the only information Masthead (Pty) Ltd will ever disclose to third parties is aggregate information about its users. Aggregate information will not identify the website’s users and will only identify the user’s population in general terms.
Electronic Communications
The user consents to the website’s agreements, notices and disclosures by visiting the website and receiving electronic information or communication by electronic means and this indicates that any legal requirements has been satisfied.
Changing of Information
Masthead (Pty) Ltd reserves the right to change the Privacy Policy on an ad hoc basis at its sole discretion. Masthead (Pty) Ltd is not responsible for the content or privacy practices of non-Masthead websites to which it refers.
Contact information
Should you not be satisfied with the information or should any information be found to be untrue or incorrect, please notify Masthead (Pty) Ltd on the following email address: info@masthead.co.za
Masthead (Pty) Ltd and its agents or representatives shall not be liable for any damage, loss or liability arising from the use or inability to use this website or the services or content provided from and through this website.
Information, ideas and opinions expressed on this site should not be regarded as binding advice or the official opinion of Masthead (Pty) Ltd and users are encouraged to consult professional advice before taking any course of action related to information, ideas or opinions expressed on this site.
Masthead (Pty) Ltd has, and will continue to take reasonable care to ensure that all information, in so far as this is under its control, provided on this website is true and correct.
Masthead (Pty) Ltd shall not be responsible for, and therefore disclaims any liability for, any loss, liability, damage (whether direct or consequential) or expense of any nature whatsoever which may be suffered as a result of or which may be attributable, directly or indirectly, to the use of or reliance upon any information, links or service provided through this website.
There is no warranty of any kind, expressed or implied, regarding the information or any aspect of this service. Any warranty implied by law is hereby excluded except to the extent such exclusion would be unlawful.
Links to other sites
Our website contains links to other sites. Please be aware that Masthead is not responsible for the privacy practices of such other sites. We encourage users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.