The Ombudsman for Short-Term Insurance (OSTI) published a media release on the importance of providing accurate and truthful information when reporting a claim.
The OSTI emphasises the challenges of fraudulent claims in the short-term insurance industry and the terms and conditions clauses that some insurance companies have included in their policy wording to assist with this challenge. Some insurance policies contain a clause entitling the insurer to reject the entire claim even if just one aspect of it is found to be dishonest.
To read the media release, click here.