Why Masthead?

There are many reasons to choose Masthead.

NATIONAL FOOTPRINT

A national footprint enables us to deliver our services consistently across South Africa. This means all our clients can enjoy the same high standard of service we deliver no matter where they operate. This is ideal for national clients who require consistent service rolled out to their branches, franchises or regional offices.

REGIONAL OFFICE INFRASTRUCTURE

We see our clients as individuals and we seek to meet their needs in their particular situation. Our service offering, which is tailored to meet our clients’ needs, is based on years of experience and the expertise of a team of skilled professionals. Our regional infrastructure enables us to not only effectively deliver a professional service and individualised support - but makes us accessible to clients.

MORE THAN A DECADE OF EXPERIENCE

We’ve assisted thousands of independent financial advisors (IFAs) for more than a decade and larger financial institutions in more recent times to overcome their obstacles, gain skills and knowledge, realise their value and grow successful businesses. Most of our clients remain clients after many years, a testament to our relevance, the value we add and emphasis we place on our relationships.

RELATIONSHIP WITH THE FSB

Over the years we have established a good working relationship with the main regulator in our industry, the Financial Services Board (FSB). We enjoy an open-door policy with the FSB and meet regularly with the regulator to discuss matters of importance to IFAs.

COMPREHENSIVE RISK MANAGEMENT

Our focus on compliance takes on a broader view than that prescribed by the regulators. We look at other areas of the business that could also pose a threat, like not having the right systems and operational processes in place. This broader view forms the basis of our unique risk management offering which addresses overall risk in a business. This is one of our key differentiating factors. We focus strongly on overall risk because we want our clients’ businesses to stay in business for the long haul.

VOICE OF THE IFA

IFAs have the opportunity to have their voices heard and thereby shape their future by sharing their opinions on regulatory matters with us. We channel the collective views and feedback of IFAs to the Financial Services Board (FSB) with whom we have a solid, collaborative working relationship. This offers the regulator an IFA perspective on matters, enabling them to make informed decisions.

IFAs who make use of Masthead's services enjoy additional services and benefits which include:

  • Access to our secure website, with its wealth of information.
  • Weekly emails with the latest annuity and investment rates.
  • Bi-weekly newsletters containing compliance news.
  • Personal finance newsletters that IFAs can send to clients as part of their client communication strategy and to generate leads.
  • Interaction with peers at Masthead events.
  • Preferential rates and special deals from our partners to benefit our clients' businesses, including office supplies, debit orders and more.
  • Free access to Profile Data's comprehensive range of investment information and analysis tools.
  • Free or discounted entry for Members and their staff to Masthead events and the opportunity to earn CPD hours.
  • Free or discounted access for Members and their staff to Masthead online courses and the opportunity to earn CPD hours.
  • The option for IFAs to join the Masthead Financial Advisors Association. The association has a code of conduct that sets professional standards against which members are measured.
Further consultation and support which is available on request include:
  • implementation and compliance of risk management processes (including FICA and POPI)
  • assistance with preparation before an FSB onsite visit
  • customisation of templates for the business
  • assistance with profile changes which include FSP name changes and adding or removing of Key individual or Representatives
  • consultation services to assist FSPs with matters such as non-FAIS related customer complaints and regulator inquiries

PROFESSIONAL INDEMNITY COVER

The Masthead PI cover scheme is exclusively available to IFAs who make use of our compliance services. Launched in October 2013, it delivers competitive pricing and exciting benefits designed specifically to address the needs of independent financial advisors.

Highlights of the scheme:

  • A standard package with optional add-ons. This means our clients only pay for the benefits they need, such as reinstatement cover, D&O cover and cover for cyber risks.
  • Preferential premiums. Having Masthead as an external compliance officer lowers the risk of the pool and this positively influences the premiums.
  • No-claim bonus. IFAs have an opportunity to share in a cash-back payment annually. This is a first in the industry.
  • Legal support. IFAs enjoy one hour of free advice on each matter from a legal expert.

GROUP LIFE ASSURANCE

The Masthead Group Scheme provides cover on death, disability and trauma for IFAs and their staff. This scheme is administered by Sanlam and has been running since 2008. It continues to deliver value through its competitive rates and high claims pay-out ratio.

Want to experience our benefits first-hand?
Keen to see how we can help your business?

MASTHEAD IS

A national supplier of risk management services to independent financial advisors and other licensed financial service providers (FSPs). Established in 2004, we help our clients overcome their risk management challenges so they can grow and thrive in an increasingly regulated industry. Providing professional guidance and practical support, our team of specialists is passionately committed to delivering tangible solutions.

Why Masthead?

CONTACT US

Phone:

+27 21 686 3588

E-mail:

 info@masthead.co.za