There are many reasons to choose Masthead.
A national footprint enables us to deliver our services consistently across South Africa. This means all our clients can enjoy the same high standard of service we deliver no matter where they operate. This is ideal for national clients who require consistent service rolled out to their branches, franchises or regional offices.
We see our clients as individuals and we seek to meet their needs in their particular situation. Our service offering, which is tailored to meet our clients’ needs, is based on years of experience and the expertise of a team of skilled professionals. Our regional infrastructure enables us to not only effectively deliver a professional service and individualised support - but makes us accessible to clients.
We’ve assisted thousands of independent financial advisors (IFAs) for more than a decade and larger financial institutions in more recent times to overcome their obstacles, gain skills and knowledge, realise their value and grow successful businesses. Most of our clients remain clients after many years, a testament to our relevance, the value we add and emphasis we place on our relationships.
Over the years we have established a good working relationship with the main regulator in our industry, the Financial Services Board (FSB). We enjoy an open-door policy with the FSB and meet regularly with the regulator to discuss matters of importance to IFAs.
Our focus on compliance takes on a broader view than that prescribed by the regulators. We look at other areas of the business that could also pose a threat, like not having the right systems and operational processes in place. This broader view forms the basis of our unique risk management offering which addresses overall risk in a business. This is one of our key differentiating factors. We focus strongly on overall risk because we want our clients’ businesses to stay in business for the long haul.
IFAs have the opportunity to have their voices heard and thereby shape their future by sharing their opinions on regulatory matters with us. We channel the collective views and feedback of IFAs to the Financial Services Board (FSB) with whom we have a solid, collaborative working relationship. This offers the regulator an IFA perspective on matters, enabling them to make informed decisions.
The Masthead PI cover scheme is exclusively available to IFAs who make use of our compliance services. Launched in October 2013, it delivers competitive pricing and exciting benefits designed specifically to address the needs of independent financial advisors.
The Masthead Group Scheme provides cover on death, disability and trauma for IFAs and their staff. This scheme is administered by Sanlam and has been running since 2008. It continues to deliver value through its competitive rates and high claims pay-out ratio.