Workshops and Seminars – Cape Town

To register for any of the workshops below, click here


Risk Management

What would the FSB regard as a risk?  In this seminar we use lessons from real life FSB on-site visits to guide us on what the FSB regards as risks.

We’ll take you through a step-by-step process to identify the regulatory and business risks in your business.  We will look at risks in each area of the business including;   strategic; operational; human resources; financial; marketing; advice and customers.

You will also be guided on how to rate the severity of the risk and calculate the impact on your business.

Who should attend: All key individuals, business owners and key staff.

Cost: R425.00 (incl. VAT)

Seminar hosted on:

  • 21 June | 08h30 – 11h30
  • 26 June | 08h30 – 11h30
  • 11 September | 08h30 – 11h30
  • 13 September | 08h30 – 11h30

Monitor, Review and Record of Advice 

What does keeping a comprehensive Record of Advice entail in terms of legislation? What does the review process require?

This key seminar addresses what constitutes a satisfactory Record of Advice, which is in line with the requirements of the General Code of Conduct. It highlights the information required in client interactions, and how best to build client trust.

We also focus on our practical 6-step advice process, review meetings and how the review process can significantly improve your business profitability.

Who should attend: All key individuals, business owners and key staff.

Cost: R425.00 (incl. VAT)

Seminar hosted on:

  • 24 April | 08h30 – 11h30
  • 26 April | 08h30 – 11h30
  • 30 August | 08h30 – 11h30

Treating Customers Fairly: Management Information

Are you able to demonstrate to the Regulator that treating customers fairly is at the core of your business? By using the ‘right’ management information in the ‘right’ way, you will be able to show the Regulator that treating customers fairly is at the core of your business.

In this seminar we will guide you in identifying the methods needed to demonstrate that TCF is an intrinsic part of your business culture. You will learn how to measure and analyse your Management Information and use this to identify development areas.

After attending this seminar, you will have clearer understanding about what information should be kept up-to-date to ensure a culture of treating its customers fairly across all business operations (TCF Outcome 1) and in turn build a sustainable business.

Who should attend: All key individuals, business owners and key staff.

Cost: R425.00 (incl. VAT)

Seminar hosted on:

  • 31 May | 08h30 – 11h30
  • 12 June | 08h30 – 11h30
  • 21 August | 08h30 – 11h30
  • 23 August | 08h30 – 11h30
  • 13 November | 08h30 – 11h30
  • 15 November | 08h30 – 11h30

Ethics

To operate in the financial advisory arena, an individual must possess a high degree of ethics and integrity as these individuals work primarily with money, other peoples’ money.

In this seminar we will discuss the requirements of the Code of Conduct for FSPs.  We discuss ethics within a financial advisory practice and look more broadly at the expectations set out in the Kings III report on how businesses need to take up the role of being a responsible corporate citizen.

We will take you through actual Ombudsman determinations and provide insights into the do’s and don’ts of ethical behaviour.

Leave this seminar knowing your business’ ethics rating and what you can do to improve it!

Who should attend: All key individuals, business owners and key staff.

Cost: R425.00 (incl. VAT)

Seminar hosted on:

  • 21 June | 08h30 – 11h30
  • 26 June | 08h30 – 11h30
  • 27 September | 08h30 – 11h30
  • 13 December | 08h30 – 11h30

Design and Cost your Client Value Proposition – Part I

This seminar will provide you with the necessary tools to help you build a value proposition that will inspire clients to want to do business with you.

Do you know how RDR will impact your business?  We will take you through a step-by-step process that will show you the financial impact that RDR will have on your business.

Where income is short, it will have to be made up!  This is when a strong value proposition is needed – one that delivers value that clients will readily pay for.  Walk away with a clear understanding of the services you offer and how you add value to your clients’ lives.

Who should attend: All key individuals, business owners and key staff.

Cost: R425.00 (incl. VAT)

Seminar hosted on:

  • 24 July | 08h30 – 11h30
  • 26 July | 08h30 – 11h30
  • 23 October | 08h30 – 11h30
  • 25 October | 08h30 – 11h30
  • 14 December | 08h30 – 11h30

Preparation for an FSB visit – what to expect?

This seminar is a must for every FSP.  It covers the full spectrum of an FSB onsite visit.  We will take attendees through the process using real life examples and prepare you for the typical questions that you will face during a FAIS audit.

We will take actual Risk Mitigation Plans and walk you through the risks identified by the FSB, and provide suggestions on how to manage, reduce or eliminate the risks in your business.

As part of this seminar, attendees will also get an opportunity to look at the typical questions asked during a FICA audit and identify any gaps within their own business.

Who should attend: All key individuals, business owners and key staff.

Cost: R425.00 (incl. VAT)

Seminar hosted on:

  • 14 August | 08h30 – 11h30
  • 16 August | 08h30 – 11h30

Business Planning

Our Business Planning seminar will equip you with the skills and techniques to set up a Business Plan that drives better efficiency in your business.

After this seminar, you will know how to identify your strategic objectives and how to ensure that you stay on track with your set objectives.

Being aware of your business’ current position will help you to optimise your services and delivery. We will show you how to tap into your business strengths and use the opportunities within the market place to grow your business.  We will also guide you on how to minimise the impact of weaknesses and threats to your business.

Walk away with a road map that you and your team can follow to ensure the success and growth of your business.

Who should attend: All key individuals, business owners and key staff.

Cost: R425.00 (incl. VAT)

Seminar hosted on:

  • 20 November | 08h30 – 11h30
  • 22 Novemebr | 08h30 – 11h30

MASTHEAD IS

A national supplier of risk management services to independent financial advisors and other licensed financial service providers (FSPs). Established in 2004, we help our clients overcome their risk management challenges so they can grow and thrive in an increasingly regulated industry. Providing professional guidance and practical support, our team of specialists is passionately committed to delivering tangible solutions.

Why Masthead?

CONTACT US

Phone:

+27 21 686 3588

E-mail:

 info@masthead.co.za