Are you able to demonstrate to the Regulator that treating customers fairly is at the core of your business? By using the ‘right’ management information in the ‘right’ way, you will be able to show the Regulator that treating customers fairly is at the core of your business.
In this seminar we will guide you in identifying the methods needed to demonstrate that TCF is an intrinsic part of your business culture. You will learn how to measure and analyse your Management Information and use this to identify development areas.
After attending this seminar, you will have clearer understanding about what information should be kept up-to-date to ensure a culture of treating its customers fairly across all business operations (TCF Outcome 1) and in turn build a sustainable business.
Who should attend: All key individuals, business owners and key staff
Cost: R275.00 (incl. VAT)
Seminar hosted on: