The FSB has warned the public to act with caution if contacted by entities purporting to be acting on behalf of Alexander Forbes, regarding the recovery of unclaimed pension benefits and surplus funds. These entities are tracing members of pension funds who have unclaimed benefits and surplus funds payable to them and are offering to recover their unpaid benefits at a fee.
Alexander Forbes has since confirmed that they have no association with any of the entities who are contacting members of the public, as they prefer to deal directly with their clients.
The FSB has reminded consumers to check whether an institution is authorised to contact pension fund members on behalf of entities before conducting business with such institutions.