The Supervisor Dashboard lets you monitor Representatives’ competence requirements, all in one place. Watch the video to see it in action!

Class of Business Training

Class of Business Training with Masthead and FAIS Exchange


Meet your Fit and Proper competence requirements with Masthead and FAIS Exchange’s accredited online Class of Business training.

We’ve partnered with FAIS Exchange, an accredited training provider, to deliver streamlined and user-friendly online training that is fully aligned with Financial Sector Conduct Authority (FSCA) requirements. Course content, assessments, and certification are delivered by FAIS Exchange, while Masthead facilitates access via the Masthead Learning Centre.

Why Choose FAIS Exchange for Class of Business Training?

Our courses help you meet your regulatory requirements confidently:

  • No repeated content – Complete the Generic Overview course* once; it applies to all future Class of Business courses.
  • Pass with confidence – Mock assessments help you prepare before the final summative assessment.
  • Flexible online access – Study online at your own pace with two months’ access.
  • Instant certification – Receive your certificate immediately after passing.
  • Seamless tracking – Course completion is automatically recorded on your Fit & Proper Dashboard.
  • Exclusive discounts – Masthead members enjoy reduced rates when registering through the Learning Centre.

*First-time Class of Business learners are automatically enrolled in the Generic Overview course, which is only required once and does not need to be repeated for future Class of Business courses.



What is Class of Business Training?

Class of Business Training equips financial professionals with essential knowledge of financial products and their suitability for different client needs.

It ensures a clear understanding of:

  • The general and special characteristics of each class of financial products.
  • Fee structures, charges and risks relevant to these products.
  • The appropriateness of different products for various client needs.
  • The impact of economic factors and relevant legislation, including tax.

The FSCA divides financial product categories into nine main classes, each with its own subclasses:

  1. Short-term Insurance (Personal Lines)
  2. Short-term Insurance (Commercial Lines)
  3. Long-term Insurance
  4. Pension Fund Benefits
  5. Short- and Long-term Deposits
  6. Structured Deposits
  7. Investments
  8. Forex Investments
  9. Health Services Benefits

View the full list of Classes and Subclasses here


Who Needs to Complete Class of Business Training?

Class of Business training applies to:

  • Representatives – who must complete relevant training before rendering financial services in relation to the product.
  • Key Individuals (KIs) – who must complete the required training before managing or overseeing any financial service.
  • Financial Services Providers (FSPs) – responsible for ensuring representatives and KIs meet these training requirements.

Read about exemptions from Class of Business Training


Where Can I Complete My Class of Business Training?

Only accredited training providers or education institutions are authorised to offer Class of Business training. Providers must be SETA-accredited and comply with the Quality Council for Trades and Occupations (QCTO) standards.

At Masthead, we simplify the process through our partnership with FAIS Exchange, giving you access to high-quality, compliant training you can trust.

Browse and enrol today

 

WHO ARE WE

Established in 2004, Masthead (Pty) Ltd offers nationwide compliance and business support to independent financial advisors, corporate FSPs, credit providers, legal and property practitioners, and others. We help our clients navigate key regulations like FAIS, FICA, POPIA, and the National Credit Act. With a team of experts, we provide practical solutions across compliance, practice management, and business development to help businesses stay compliant and thrive. Masthead (Pty) Ltd is part of the Masthead Group, alongside Masthead Financial Planning (Pty) Ltd – a licensed FSP dedicated to supporting financial advisors with streamlined operational and regulatory solutions.

Why Masthead?

CONTACT US

Phone:

021 686 3588

E-mail:

 Show Email

B-BBEE CERTIFICATE

Masthead is a level 1 B-BBEE contributor.

Read more and view certificate