The office of the FAIS Ombud has released a statement that Advocate Nonkumbulo Tshombe (preferred Name: Nonku) will take over from Naresh Suresh Tulsie as the new Ombud for Financial Services Providers. Advocate Tshombe assumed the role of Ombud effective 1 November 2019.
The office of the FAIS Ombud stated that under the guidance of Advocate Tshombe, its Office will continue to promote consumer protection and contribute to the integrity of the financial services industry by resolving complaints in a manner that is impartial, economical, accessible and, at all times, equitable.